Introducing Fusion MSP,
revolutionising MSP Client relations
and strategic risk management
powered by cost saving innovative
automated digital transformation.

Mutual Client & MSP Benefits

Centralised 24/7 Interface

Visibility and Transparency

Customisable Reporting

Data Integrity & Control

Real-Time Data Analytics

Synchronised Instant Information

Increased Responsiveness

Improved Decision Making

Business Agility & Optimisation

Risk Management & Profitability

Reduced Legal Exposure

Enhanced Digital Security

Improved Client Retention

Significant Admin Cost Savings

Defining a New
Era for MSP Client Relations

Harnessing the power of massive volumes of data available to MSP’s, and utilising the world’s most used business platform - Microsoft - Fusion MSP partitions complex business-wide processes into unique scalable modules innovatively centralised in one user friendly interface - tailored specifically to bring MSP’s and their customers together.

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Innovative Automation Driving Growth

Fusion MSP was designed and developed entirely in Australia in partnership with a renowned local Managed Service Provider. By integrating numerous separate systems, proven benefits result:

providing visibility and transparency

boosting customer satisfaction and thereby retention and new growth

generating financial benefits through reduced labour and overhead costs

minimising risk exposure through additional layers of digital security

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Flexible, leading the
MSP curve

Built proactively with flexibility in mind, Fusion MSP adapts to the everchanging digital landscape bringing with it new challenges needing to be identified and conquered. The modular system allows for the seamless modification and creation of new components tailored to meet whatever the future brings.

Fusion MSP was developed to maximise efficiency - alleviating costly administrative double handling, significantly reducing or even removing labour intensive tasks, replacing them with streamlined automated digital processes.

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MSP Benefits

Reduced Administration Time

Automated Business Processes

Improved Client Retention

Optimised Business Decision Making

Increased Supply Chain Security

Immediate Customer Visibility

Client Benefits

Elevated Profitability

Providing centralised visibility of a multitude of data streams enables in depth analysis of Business Operations enhancing decision making capabilities to improve profitability.

Quicker Response Times

Automated business processes streamline MSP time spent on admin tasks, ensuring more time available for quicker responses to their IT support issues.

Secure Access 24/7

Customisable user permissions ensure nominated staff can securely access and lodge tickets, review invoices, trace users, devices and more - anytime, anywhere.

Cost Cutting

Remove the common IT overspend of paying for excess software application licenses. Asset trackability ensures no spending on hardware surplus to requirements.

Asset Control

Flexibility in the modern workspace is assured with real-time visibility and historical tracking of which assets team members have and where.

IT Environment Visibility

Innovative digital space custom designed for insight and enhanced knowledge enabling clients to monitor, review and interact with their IT management.

Our Modules

Each individual module is designed with a range of business flows and rules specific to that process, both eliminating unwanted costly deviations and ensuring business Best Practices are adhered to. The modules are then all integrated in one secure 24/7 globally available centralised interactive portal, capturing a multitude of essential business data streams and facilitating a range of dynamic reporting capabilities.